Step 1: Make a claim online for UC here: gov.uk/apply-universal-credit.
Step 2: Book your jobcentre appointment on the booking line.
Step 3: Verify yourself in the job centre or online.
Step 4: If necessary, apply for an advanced payment loan (up to 100% of your first total entitlement). This advance payment will include housing costs.
Step 5: Get help from KHT on 0151 290 7000/7921 (Mon-Friday, 9am-5pm) or email us at firstname.lastname@example.org
If you are unable to make a claim online due to illness, disability, or issues with reading and writing or using a computer, you may be eligible to claim by telephone or face to face. For more information contact the Universal Credit Helpline on:
Universal Credit is now a freephone number. The calls usually take around 40 minutes.
If you need further help or support and would like to talk to someone direct, please get in touch.
If you need further support or advice applying for Universal Credit or on any of the points covered here, please get in touch.
Call us on: 0151 290 7000
Email us on: email@example.com
Visit Our Website: https://www.k-h-t.org/