Universal Credit is a big change. As your landlord we want to help you understand the process and manage your money the best you can.


The date you submit your claim is called your claim date. Universal Credit (UC) is paid monthly in arrears, so you’ll have to wait one calendar month from the date you submitted your claim before your first UC payment is made. This is called your assessment period.

You will receive your first UC payment one week after the end of your first assessment period date. This is called your payment date.

This means it can take up to five weeks before you get your first payment.


  • Ben has lost his job and makes a new claim for Universal Credit on 22nd July
  • His first assessment period finishes on the 22nd August. He will be paid seven days later on the 29th of each month
  • He needs to wait one assessment period (that’s a calendar month) to the 22nd August because UC is paid monthly in arrears
  • He also needs to leave up to seven days for the money to reach his account
  • He should expect his first payment of UC no later than 29th August.
  • If the 29th August is a bank holiday, he should receive the payment on the last working day (Friday) before the holiday.

Any changes that happen in an assessment period will affect the month in which it falls.

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