Paying Your Rent

Ways to Pay

When you claim UC the housing element will be paid direct to you as part of your single monthly payment. You are responsible for paying your rent from this.

Direct Debit

Please call 0300 365 1111 to set up this convenient way to pay on a date that is convenient to you.

Post Office or PayPoint / Payzone outlets

You can pay by cash or debit/credit card at the Post Office or at retail outlets displaying the Payzone or PayPoint sign.

Paying by telephone

If you have a debit/credit card call 0300 365 1111 24 hours 7 days a week

Paying online

If you have a debit/credit card you can pay online at any time using our BillPay service.

UC Christmas Payments

Tenants and customers who are in work and also receive Universal Credit are being warned of the impact that being paid early this Christmas could have on your money.

Some companies bring their December payday forward so that their employees are paid in advance of Christmas.

For some, this can result in two pay cheques being received in the same Monthly Assessment Period, and this could reduce – or even completely cancel – your entitlement to Universal Credit.

If this happens to you, you must make a rapid reclaim straight away or risk having to apply for Universal Credit all over again.

If you’re concerned or have any futher questions contact us on our Live Chat tool or click here

Here to Help

If you need support applying for Universal Credit or on any of the points covered here, please get in touch.

Speak to one of our friendly advisors today

Live Chat

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