Next Steps

Next Steps aims to put people back in charge of their lives and to give them the resources they need to break free from poverty. It does this by working with individuals on a one-to-onto basis to support and encourage them, enabling them to return to training or employment. Specific support includes helping you write your CV, complete an application form and prepare for an interview. We may even be able to put you directly in touch with a company that is looking for people like you.

Call: 0800 561 0007

Email: contactcentre@firstark.com

Find a Job

Log in to your Government Gateway account and register for Universal Jobmatch. If this is your first time using Universal Jobmatch, you’ll be asked to create a profile 

Working with your UC work coach

Working with your work coach video

Other ways to use job websites

Different ways to search a job website video

More Help

If you’re a Knowsley resident looking for work or training, Knowsley Works can help. They provide a range of free services to help improve your employment prospects and help you find sustainable employment if you’re long term unemployed or on notice of unemployment.

Here to Help

If you need support applying for Universal Credit or on any of the points covered here, please get in touch.

Speak to one of our friendly advisors today

Live Chat

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